Frequently Asked Questions

The weather is normally beautiful and sunny on Lake Norman. Expect a short afternoon shower on hot summer days. If it is raining the morning of your rental and you would like to cancel the rental, the rental company will usually do so without any penalty, See the rental company's specific cancelation  policy for details. 

You can cancel Captain Lake Norman with a fully refund with a 3 hours advance notice of your schedule departure.  Call me as soon as you determine your plans. 

 A $50 fee will be charged if you cancel within 3 hours of your schedule departure time.

No. Beaching or deliberately pulling a boat onto a shoreline risks damaging the boat propellor and other boat equipment. This can be a potential safety hazard to passengers on board.

Any boat rental that returns with evidence of beaching will usually be charged damages accordingly. Renters are responsible for any damages incurred to boat equipement